Frequently asked questions
WHAT IS IPTV?
Today in the age of technology, you can see several ways by which TV material can be furnished these days. One of the best systems is to introduce to make a huge influence is IPTV. The name specifies, IPTV, known as Internet Protocol Television, is formed throughout the use of Internet Protocol and it the service is likely to be used in synchronizing with the telecommunications with which broadband connections are used extensively, any service which bring packet data can be used.
CAN I USE TWO DEVICES AT THE SAME TIME ON ONE SUBSCRIPTION?
No, you can’t. Multi connection on 1 account .
WHAT KIND OF QUALITY SERVICE WE ARE PROVIDING?
Most of the elements of IP networks are the control of quality service. Our service is just excellent that you can compare with other similar service providers in the market. Our quality of service ensure you the priority to several packets on the network, we always maintain and control delays fragmentation of the service to assure you high-end quality service. We always maintain the desired level performance.
WHAT KIND OF DEVICES DO YOU SUPPORT?
Android Smart Phone with stalker tv app
WI-FI OR ETHERNET?
We always recommend to connect your device with hardwire (ethernet).
SOMETIMES WHEN I WATCH A MOVIE IT KEEPS BUFFERING
Sometimes you may experience buffering due to low internet speed, high internet traffic . If you experience buffering press “pause” for 10-15 seconds and resume, most of the time that will eliminate the need to buffer.If you are watching live tv,just move channel up and down to refersh the link. Last option is reboot your device and modem. Also make sure your device have latest software
I KEEP GETTING "STB BLOCKED"
Your subscription is expired. Time to renew your subscription
HOW I CAN KNOW MY SUBSCRIPTION EXPIRATION DATE
MEMBERS LOGIN APPROVAL
Member's login provides your account information and server URL.Your membership will be approved only if you have actual subscription with us.It will be approved with in 1-2hr after account verification.
WHERE TO FIND MAC NO
Mac no. is on the backside of your Mag device.Its 12 degits no. Start with with
HOW TO FIND PASSWARD FOR PARENTAL CONTROL
Each server have diffrent passward. To find your server password please login to members page.
HOW TO SETUP NEW DEVICE
Please see the instruction to setup Mag254 & Mag256 in members page
HOW TO SWITCH SERVER
To switch the server you have to buy the subscription first of that server. Then you can change the URL . the URL are available in members page